Conditions & Values

Conditions of Employment

The above responsibilities are subject to the general duties and responsibilities contained in the written statement of conditions of employment (the Contract of Employment).

To uphold the Company’s policy in respect of child protection matters.

They shall be subject to all relevant statutory and institutional requirements.

The post holder may be required to perform any other reasonable tasks after consultation.

This job description allocates duties and responsibilities but does not direct the particular amount of time to be spent on carrying them out and no part of it may be so constructed.

This job description is not necessarily a comprehensive definition of the post. It will be reviewed at least once a year and it may be subject to modification at any time after consultation with the post holder.

To uphold the Companies values

1. Customer Excellence

1.1 Commitment – I will do my very best to deliver the vision, mission, standard and success of Tutors & Exams by supporting my colleagues, learners and partners at all times.

1.2 Quality – I will strive to be the best by continually delivering, measuring and improving excellence for customers and stakeholders.

1.3 Success – I focus entirely on the successful outcome of any task; in return I am keen to succeed and assist others in succeeding.

2. Doing the Right Thing

2.1 Integrity – I will be honest and truthful with facts and evidence.

2.2 Learning – My learning is current, relevant, and progressive.

2.3 Ownership – I am responsible for my actions and the results of those actions.

3. Working Together

3.1 Teamwork – I recognise and value the importance of teamwork. I will facilitate strong reciprocal working relationships with colleagues.

3.2 Communication – I will communicate positively with my colleagues, customers and stakeholders with a polite and courteous attitude.

3.3 Processes – I recognise that I have been given the tools to follow the company processes and be able to work independently.

All staff participate in the Company’s performance management scheme.

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