FAQs

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Application Form

You will need to complete our Booking form to sit exams with us. Click here to go to the application page: www.tutorsandexams.uk/apply

Entry codes are available via your Distance Learning provider, Tutor, Teacher or via the exam board websites. Please check these codes carefully as they may contain option codes (such as tiers or route) that we will require to complete your entry. We are not responsible for the information they have provided and you must ensure that you have checked it and satisfied it is correct. Edexcel OCR Eduqas (WJEC) AQA Cambridge International Exams

It is a regulatory requirement that we can identify candidates that sit their exams with us. Your photo will be used on your timetable to allow the centre staff to identify you. Your ID will be kept on file and will be required on the days you sit exams.

If you do not have photo ID, contact us and we will send you more information on how to proceed with your application.

The dates to avoid late fees, and other key dates, are listed within our fees list: Tutors & Exams – Deadlines

Every student has one 13-character code that’s unique to them. It’s used to collect results for each student across time and different exam boards, schools or colleges. All students need a UCI. If you have sat exams recently at another venue, they will have your UCI, or it will appear on your entry and results information from them. You will need your UCI if you are resitting a qualification. We can issue new UCI’s for new learners.

You must provide your full name. The name provided will show on the final certificate.

All the information requested is required to process your application. The information required is either a compulsory requirement by the exam board, or a legal requirement for payment.

Exam stationery containing all necessary equipment to sit your exam, including stationery, a geometry set and Aurora AX595TV Calculator in an exam approved transparent pencil case if required are available to purchase in advance or on the day of your exam. The cost of these items can be found Here on our Fees List and must be paid for prior to your exam commencing.

Centre visits provide candidates with the opportunity to meet centre staff and view exam rooms prior to their first exam.  Your entering centre will schedule your visit and send details of the date and time.  Centre visits normally take place 2 – 3 months prior to the exam series.  Our centre locations page here provide photos of and information about each centre, as well as details of our locations, should you be unable to attend a centre visit.

Yes! Tutors & Exams provides learners, typically those outside of mainstream education, with access to assessment opportunities regardless of age or background at our UK Exam Centres.

Entry codes are available via your Distance Learning provider, Tutor, Teacher or via the exam board websites. To aid you, we have provided the links below that will take you directly to them:

AQA: https://www.aqa.org.uk/exams-administration/entries/make-entries

OCR: https://www.ocr.org.uk/administration/entry-codes

Edexcel: https://qualifications.pearson.com/en/support/support-for-you/exam-officers-administrators/entries-information-manual.html

WJEC: https://www.wjec.co.uk/home/administration/entries

Cambridge Assessment: https://www.cambridgeinternational.org/exam-administration/cambridge-exams-officers-guide/phase-2-entries/final-entries/

Please check these codes carefully as they may contain option codes (such as tiers or route) that we will require to complete your entry. We are not responsible for the information they have provided, and you must ensure that you have checked it and satisfied it is correct.

Please check with your chosen exam centre that they offer the subject and have a tutor available. When you receive confirmation, you can submit an Booking form via the Tutors & Exams website.

The tutor will use this form to authenticate the candidate’s A-level supporting information and prepare for the speaking test. The form is also submitted to the examiner with the recordings, and they will not mark the test without one, therefore it’s crucial to complete the form as instructed.

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Exam Fee Invoicing

Your application form has a section to tell us how you want to pay. We accept card payments, or electronic bank transfers (please do not pay cash into our bank account directly). We do not accept cheques. Card Payments – If you have indicated that you wish to pay by card; we will raise an invoice and send a secure WorldPay payment link to the email address of the bill payer. Electronic Bank Transfers – An invoice will be sent to the bill payer. Our bank details will be contained. Please ensure you use your Invoice Number as reference. If you are paying from abroad, you are responsible for paying in GBP (Pounds Sterling). You will be charged any fees incurred by us for mistakes or shortfalls plus an admin fee. Do not pay money directly into our account at your bank. This will be treated a Cash Payment by the bank and will incur additional fees. These fees will be passed on to you plus an admin fee.

We do offer refunds up to the first entry deadline with a £50 admin fee deducted. Unfortunately, there are no refunds after the first entry deadline. Our Terms and Conditions are available.

While we do not offer payment plans, you may pay in multiple instalments by bank transfer. This can be discussed with your entering centre. Please note that full payment must be made before the entry deadline to ensure your place.

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Timetable & Joining Instructions

Timetables will be issued soon after the entry deadlines. This will list out all your personal details, candidate number, centre number, exam date, exam papers, start time and duration. Exam board timetables are also available online: Edexcel OCR Eduqas (WJEC) AQA Cambridge International Exams University of London (International Programmes)

Please make sure to check your spam/junk folder. If you’re still experiencing any issues, please contact us directly at enquiries@tutorsandexams.uk

Your timetable will be sent to you as a message on the Tutors & Exams Candidate Hub (TECH). Timetables are uploaded to the TECH around three months before exams are due to take place.

Yes – you will need to complete a new Booking form if you are sitting an exam with us again.

All the information you need for your exam script cover will be provided on your desk. This includes your candidate number. You only need to remember your ID.

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Exams

November – Cambridge offers all qualifications with no restrictions. All exam boards offer English Language and Maths GCSE however these are resits and over 16s only and Pearson/Edexcel offer International GCSEs. Summer – All examinations available.

You must contact us as soon as you possibly can in these cases. You will receive instructions on what to do next.

Depending on the length of the exam, they may be taken back-to-back with a short break in between, or one exam may be moved to either the morning or afternoon session on the same day.

Tutors & Exams run mock exams in March, September and December. These examinations can help students understand what to expect when they take their exams. To find out more, please look at our Mock Exams page.

We also offer 11+ Mock exams at some of our centres and AAT (Accountancy exams) at all our centres.

GCSE Science – unless the candidate is carrying forward their practical. We offer IGCSE Science as an alternative.

To find out more about our Learning Partners and how they can support you, please visit Learning Partners at Tutors and Exams.

Yes – you will need to come to an exam centre.

The address and details of your exam centre can be found on the Tutors & Exams Candidate Hub (TECH) in the joining instructions.

Please make sure to arrive at the centre 45 minutes before your exam is due to start. This will allow plenty of time to get you booked in and settled at your desk.

Awarding Bodies are the organisations that are recognised by OfQual to develop and deliver General and Vocational qualifications, such as: GCE, iGCSE, A-Levels, International A-Levels and Functional Skills i.e. EDEXCEL (Pearson), AQA, OCR, WJEC, EDUQAS, Pearson International, Cambridge Assessment International Education (CAIE). Other Awarding Bodies accredit university qualifications and professional qualifications.

Tutors & Exams routinely assess Pearson Edexcel Level 1 & 2 Functional Skills in English and Mathematics. Each centre has a scheduled Functional Skills exam timetable with at least one date set each month. We also offer remote invigilation for Maths and English which can be booked through our Coventry centre.

For more information, please click here.

No – the tests are scheduled in accordance with the test windows set by the Awarding Organisations.

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What Next?
Examination Results

Functional Skills results are issued approximately 20 days after you sat your exam. University, CQI and IQ results will be issued directly from your teaching institution. January results are issued in March. Summer exam results are issued in August and November exam results in January. See our Exam results page for more detailed information.

All results are issued via the Tutors & Exams Candidate Hub (TECH). The results information will be sent to you at the end of the exam series you are sitting.

Visit our exam results page to see what your options are or contact us.

UCAS automatically receive assessment grades and results from the awarding bodies. They will then match these to your application and send them to the universities that are holding offers for you.

Special consideration is given to a candidate who has temporarily experienced illness, injury, bereavement or other events outside of their control at the time of the assessment. It is applied when the issue or event has had, or is reasonably likely to have had, a material effect on a candidate’s ability to take an assessment or demonstrate their normal level of attainment in an assessment.

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Certificates Issued

Certificates are issued around 15 weeks after results. They will be posted to the address you registered with us via 2nd Class Signed for post, therefore please ensure that your address is up to date. If you would like International Delivery additional fees may apply.

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Access Arrangements Process

Once we have received your application, we will email requesting the relevant evidence according to your needs. This can vary between candidates.

The regulations state that Specialist evidence must be supported by a letter from a medical consultant or equivalent.

The examination board needs evidence of your Access Arrangements being used; we therefore need a mock exam to show the Access Arrangements in use. Because we are not a school, we do not have historical information and data on the needs of the candidate.

A Form 8 assessment is an assessment completed by our qualified specialist that shows which areas a candidate is having the most difficulties in and what access arrangements are needed, it should reflect the candidate’s normal way of working.
The assessment will assess various areas of the candidate’s working ability, such as reading accuracy and speed, writing speed, spelling, comprehension, and processing speed.

The examination boards have their deadlines published on their websites. We set our own internal deadlines prior to the examination boards so that we have enough time to review the evidence and process an application. This process is essential in ensuring that your application meets the criteria of the awarding body. Please wait for us to email you with the outcome of the examination board.

The regulations state that your phone must be kept in Airplane mode on the invigilator’s desk. You can ask to be supervised whilst you check your app. You are allowed to bring in a glucose drink in a clear label less plastic bottle. You can also bring in glucose tablets in silent clear packaging. You must submit an access arrangements application before the deadline so we can put this into place for you.

No, sorry. The regulations state that only water in a clear label less bottle is allowed into the exam room.

We must collect evidence of need before we approve this. Your pen must have no Bluetooth connectivity and no spelling or grammar-checking functions. A C-Pen is the recommended one for exams.

We do not charge for Access Arrangements, access arrangement mocks and Form 8’s are free of charge. The exam boards stopped all companies charging for Access Arrangements 2 years ago.

We reserve own rooms for those candidates with well documented evidence of needing a reader/scribe. Please note that not all of our Centres have this facility, and they are booked a year in advance usually.

We reserve Home Invigilation for those candidates with a complex medical condition and well documented evidence of being unable to leave the house. We understand that Anxiety can be debilitating, however, we do not have the resources to facilitate Home Invigilation for candidates other that those with a complex medical need.

We have a limited resource of laptops across all our centres. These are allocated on a first-come, first-served basis to candidates with well-documented evidence of need. The regulations state a laptop cannot be offered on the basis that it is a candidate’s preferred way of working i.e. if you are an online learner or a home-educated candidate.
Candidates must be prepared for sitting written exam papers.

Sorry, no. The regulations do not permit this. Only ear defenders are allowed in the exam if they are approved via the access arrangement process. No headphones or ear buds are allowed.

If you have any queries regarding Access Arrangements then please visit our main page for details.

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Other

Customer Service is at the heart of what we do. However, from time to time we may get things wrong (we’re human too). If you feel that we haven’t met your expectations, we invite you to register your concerns/issues, in writing, to our complaints co-ordinator feedback@tutorsandexams.uk. We will endeavour to respond to you within 5 working days.

We currently offer both the 2016 and 2022 AAT specifications.  Our current assessment schedule can be found here.  Applications can be submitted via our online application form here in the Exams section of the application form, please select Monthly Assessments 2023 as the Series to be taken in and AAT as the Awarding organisation.  You can then choose the required assessment from the drop down list.