New Ways to Connect: Customer Service Phoneline!

New Ways to Connect: Customer Service Phoneline!

Following the successful launch of our dedicated Customer Service Team recently, we’re excited to announce that we’ve added a new phoneline to make reaching them even easier!

The Team is Settling In

Firstly, a big thank you for your patience and support as our new team find their rhythm. They’re growing in confidence and expertise every day, and your understanding while they get up to speed has been invaluable.

As a reminder from our last update, this team is your first port of call for general enquiries, questions, and guidance on navigating our services.

Now Live: Our Dedicated Phone Support!

To offer you a more direct and immediate way to get in touch, we’re delighted to introduce our new Customer Service phoneline. You can now call them directly for questions and support during standard business hours.

How to Reach the Customer Service Team

We believe offering both email and phone support will give you the flexibility to choose the communication method that works best for your needs:

We’re committed to providing the very best service for our Tutors & Exams community, and these new channels are key to that goal.

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