Zero Tolerance Policy
With summer exams now officially underway, we know the pressure is on. While we’re here to support you every step of the way, we want to share a quick reminder regarding our Zero Tolerance Policy.
Our team is working hard to ensure a smooth and fair experience for everyone. To keep our community supportive, please remember to treat our staff with respect at all times. Whether you are speaking with us in person at the exam centres or reaching out via our social channels and email, please keep your communication professional and kind.
We do not tolerate abusive language, threats, or harassment towards our staff. If you are feeling stressed or have questions about your exams, please reach out to us. We’re much better equipped to help when the conversation remains respectful.
Enquires & Support
- By Phone: Call our Customer Service Team on 03300 438 772
- By Email: Email our Customer Service Team at customerservice@tutorsandexams.uk
- Message Us: Fill in an enquiry form at the bottom of our Contact Us webpage
- T&E App: Download our free app and ask our AI Assistant any questions you have to get instant answers.
Note: When contacting us, please include the full name of the candidate and which exam centre you’re registered with. This will help us raise your enquiry with the correct team as quickly as possible.
